Help Billing Manage subscription

Manage or cancel your subscription

Everything to do with your plan — cancel, change card, switch monthly or yearly, view invoices — lives in the secure billing portal. You're always in control, and you can cancel in a couple of clicks.

Open the billing portal

  1. In FaceReady, go to Settings → Manage subscription.
  2. That opens your billing portal in the browser, already signed in to your account.

The portal is run by Stripe, our payment provider, so your card details are handled securely and we never see them.

Cancel your subscription

  1. In the billing portal, choose Cancel plan.
  2. Confirm. That's it — there's no phone call and no hoops.

When you cancel, you keep access until the end of the period you've already paid for — it just won't renew after that. If you're still in your 7-day free trial, see how to cancel the trial so you're not charged.

Other changes

The same portal lets you switch between monthly and yearly, update your card, and download invoices. To move your subscription to a different email address, see change your email.

Can't reach the portal? See can't get the billing portal link, or email our contact form and we'll sort it for you.