Help Billing Remove the watermark

How to remove the watermark

The watermark is there on purpose during the free trial, and it stays until you subscribe. It's not a bug. Subscribe and the watermark goes away.

Subscribe to remove it

  1. Pick a plan on the pricing page and check out.
  2. Sign in to FaceReady with the same email you used to subscribe.
  3. The watermark disappears once you're signed in on that subscription.

Your subscription follows your email, so it's the email — not the machine — that lifts the watermark. Sign in with the right one and you're set on any computer.

The most common reason the watermark "won't go" is signing in with a different email than the one you paid with — easy to do if you checked out with Apple Pay or Google Pay. Double-check the address.

Subscribed but it's still there?

If you've paid, signed in with the correct email, and the watermark is still showing, something needs a closer look. See premium features not working after subscribing for the fixes.

Still stuck? Email our contact form and we'll sort it.